Privacy Policy

Last updated: Dec 2025
Business name: Luna Pilates
Email: hello@lunapilatesreformer.com

1. Introduction

Luna Pilates respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book classes, or communicate with us.

2. Who We Are

Luna Pilates (“we”, “us”, “our”) provides in-person Reformer Pilates classes in Galway. We are the data controller responsible for your personal data under the GDPR.

3. What Information We Collect

We may collect the following types of personal data:

  • Identity Data: your name and contact details (email address, phone number)

  • Booking Data: class bookings, attendance, and payment details

  • Health Information: any relevant health details you voluntarily share to ensure your safety in class (e.g., injuries, pregnancy)

  • Technical Data: IP address, browser type, and website usage data (through cookies or analytics tools)

4. How We Use Your Information

We use your personal data to:

  • Process and manage class bookings

  • Communicate with you about schedules, updates, or cancellations

  • Ensure your safety and tailor classes to your needs

  • Send you optional marketing updates (only with your consent)

  • Improve our services and website

5. Lawful Basis for Processing

We process your personal data on one or more of the following legal bases:

  • Contract: to provide our services and process bookings

  • Consent: when you opt in to marketing communications

  • Legal obligation: to comply with applicable laws and regulations

  • Legitimate interest: to manage and grow our business responsibly

6. Health Information

Health details you provide are treated as sensitive personal data under GDPR. We only collect this information when necessary for your safety and with your explicit consent. You can withdraw this consent at any time by contacting us.

7. Sharing Your Data

We only share your data with:

  • Our booking and payment platform providers (Legitfit)

  • Professional advisors (accountants, legal, or IT support) if required

  • Authorities, only where required by law

We never sell your personal data.

8. Data Storage and Security

Your data is stored securely and accessed only by authorised personnel. We use appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or loss.

9. Data Retention

We retain your data only for as long as necessary:

  • Booking and payment records: up to 6 years for accounting purposes

  • Health forms: up to 12 months after your last class, unless required longer for legal reasons

  • Marketing data: until you withdraw consent

10. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent (for marketing or health info)

  • Data portability (receive your data in a usable format)

  • Lodge a complaint with the Data Protection Commission (DPC) in Ireland (www.dataprotection.ie)

To exercise your rights, contact us at [Insert Contact Email].

11. Cookies and Website Analytics

Our website may use cookies or analytics tools (e.g., Google Analytics) to improve user experience. You can manage cookie preferences through your browser settings.

For more information, please see our [Cookie Policy].

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new “last updated” date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:
hello@lunapilatesreformer.com